Support for Byter
Byter support is founder-operated by Mani Bondari. Every request is reviewed directly, with a standard response window of 24-72 hours.
Contact Paths
General support: mani.byter@gmail.com
Privacy and deletion requests: mani.byter@gmail.com
Legal and security reports: mani.byter@gmail.com
Fast Templates
Use these templates for faster triage: Account access issue template and bug report template.
Include screenshots or short screen recordings whenever possible.
Frequently Asked Questions
I cannot log in. What should I include in support email?
Include your account email, device model, iOS version, app version, and a screenshot of the error.
How do I restore purchases?
In the app, open Profile > Settings > Restore Purchases while signed into the same Apple ID used during purchase.
How do I cancel my subscription?
Open iOS Settings > Apple ID > Subscriptions > Byter > Cancel Subscription. Billing is managed by Apple.
How do I request deletion?
Email mani.byter@gmail.com with subject "Deletion Request" and include your account email plus user ID if available.
Subscriptions and Restore
Cancel via iOS Settings > Apple ID > Subscriptions > Byter > Cancel Subscription.
Restore purchases in-app via Profile > Settings > Restore Purchases.
Full billing details: Subscriptions & Billing.
Privacy and Deletion
Data rights and processing details: Privacy Policy.
Deletion steps: Delete Account.
Apple refund requests: reportaproblem.apple.com.
Byter support will never ask for your Apple password or full card details by email.
If access is out of sync after renewal, run Restore Purchases before opening a ticket.